FREQUENTLY ASKED QUESTIONS

Q: Can women order a ride for a man?

No. The service is designed for women only and/or children under 18 years of age.

Q: How do I contact the driver?

Once the driver accepts the ride, you can text or call him from the app.

Q: Does Swiftchix offer the “Pool” service like other rideshare companies?

No. For safety of our passengers and our drivers. We felt it was best to only offer point to point transporting of passengers.

Q: What if my app is not working?

You can simply download the app from the App Store or Google Play.

Q: Can anyone access my payment methods other than me?

No. You and only you have the ability to access your stored payment methods.

Q: Can I ask a driver to wait?

Yes. You can ask a driver to wait, but it is to her discretion if she wants to wait or not. If she cannot wait, she can tell you to cancel the ride and request another Swiftchix. You may be charged a cancellation fee.